Office Policies

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Our Mission

h-smile.jpgThe team at Charlottesville Orthodontics is committed to providing excellent customized orthodontic care and an exceptional patient experience in a fun, friendly, professional and welcoming environment through supportive and caring interaction.

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Charlottesville Orthodontics – Downtown Pantops Area
7:40 a.m. – 4:30 p.m.

Charlottesville Orthodontics – Spring Creek
8:00 a.m. – 4:30 p.m.

Charlottesville Orthodontics – Northside
8:00 a.m. – 4:30 p.m.

Appointments

Appointments are an important part of your treatment as time has been reserved specifically for you. Please arrive on time for your appointment. If you are more than 15 minutes late, you may be asked to reschedule. We request a 24-hour notice if you need to cancel or reschedule your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Please inform us of any changes to your insurance coverage.